FAQs

How long does delivery take?

We’re as impatient as you. We want that package delivered ASAP and aim to get your delivery arriving within 3-5 business days. This is – of course – subject to a changeable landscape, and during impacted times: busy holiday periods, global pandemics and yes even if its pissing it down deliveries can sometimes exceed this.  

Can I mix and match products? 

Our boxes are awesome just the way they are but if you’re looking to create your own box shoot us an email and we will work our magic for you. (min order 7)

Who delivers your boxes?

We use Sendle which 100% Carbon Neutral.

What happens if no one is home?

If your special someone is not home to receive their gift, your hamper will be taken to their nearest newsagent or Sendle collection point normally very close to their property.

Whats your return policy? 

Return, why on earth would you want to return our incredible boxes…although there are no refunds we want you to be as happy as we are with the gifts so shoot us an email and we will do our best to help if there are any issues with your order. 

Can I order multiple boxes? 

Hell yeah! More the merrier. Shoot us an email for large orders and we can even offer corporate, personalised or bespoke boxes if you ask nicely :) 


My payment method isn’t listed? 

Sorry, we don’t take library card and only have what’s available at the moment but we are working on adding more payment options for y’all. 

My question isn’t listed. 

Shoot us a message and we will get back to you within 24 hours…most likely much sooner! :)

 

info@originalhampercompany.com or click here